Tracking Information Will Be Sent When Order Is Fulfilled. Shipping Can Take from 5-7 Business Days which means no weekends are accounted for. Please Keep Eye Out For emailed Tracking Info and Package Arrival. Rose_wash is Not Responsible For Missing/stolen Packages! Please contact your local delivery company for a claim.
There are absolutely no refunds For Any Items listed on Rose_wash website and that includes any new products listed on the website. If it is Rose_wash fault for not properly packing items and there is damage you will receive a one time replacement with no fee on the item/items. You Will need to show proof of the damages by pictures and it will be only valid the same day that you have received the item/items from being delivered at your door that same day. Once you make a purchase on rose_wash website you are agreeing to the terms and policy that has been stated above.